Refund and Cancellation Policy

Paperatus is operated by Utilitas AB, registration number 556912-9116, Martebogatan 22, 168 61 Bromma, Sweden. Service support: support@paperatus.com.

Paid purchases are processed by Paddle as merchant of record. To cancel, use the subscription-management link in your purchase email, the billing controls available in Paperatus, or Paddle support. Cancellation normally stops renewal at the end of the current paid period; it does not automatically refund an earlier payment.

For a refund or statutory withdrawal request, contact Paddle support or support@paperatus.com with your purchase email, order reference and the reason for the request. Do not send full payment-card details. If paid access was not delivered or a charge appears incorrect, tell us so we can investigate.

Requests are handled under the Paddle Refund Policy and applicable law. Eligible consumers may have a statutory withdrawal period, including 14 days for some digital purchases in the EU/EEA. Eligibility, any valid waiver for digital content, and renewal rules depend on the purchase and jurisdiction. Mandatory rights for faulty or misdescribed services continue to apply. Paperatus does not offer an additional blanket money-back guarantee. Nothing in this policy limits rights that cannot lawfully be excluded.